Comprehensive Home Care is operated by brother and sister team, Jay and Jennifer Chapman, who discovered a passion for home care when their Grandfather Hughes’ health began to fail, and the stress of caring for him began to take a toll on their grandmother’s health. Sadly, when they began exploring home care options, they discovered that quality care was hard to find and that agencies did not honor the trust that was placed in them to provide the best care for the Chapmans’ grandfather. Relationships were never established, leading to not only poor quality services, but limited understanding of what services were even needed.
Jay and Jennifer were determined to create a home care option that focuses on caring for each person as an individual – never as a “case” – and in fostering relationships to truly get to know and understand all the little nuances of those for whom they are privileged to provide care. They understand the level of trust placed in them by families who allow them to come into the home of a loved one, and it’s a responsibility they take very seriously.
Jay Chapman has lived in the Charlotte area for over 20 years and is a University of North Carolina, Charlotte graduate. Jay lives in Charlotte with his wife, and the two take great joy in actively supporting the Charlotte community and surrounding areas, and spending time with their three children.
Jennifer Chapman is a long-time Charlotte resident and graduate of Marshall University in West Virginia. Prior to founding Comprehensive Home Care, Jennifer worked in her family’s funeral business and her brother’s executive search firm. She credits working in her family’s businesses with teaching her the importance of relationships in creating a successful company.
Jennifer is passionate about supporting families with the best care for their loved ones. In her free time, she enjoys spending time in the Charlotte community with her husband, Jay Garrigan, an executive communications and education specialist and a professional musician. Jennifer and Jay are passionate animal enthusiasts.